Shipping policy

Shipping Policy

At Pace, we are committed to delivering your orders quickly and safely.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

  • Local Delivery (Qatar): 1–3 business days.

  • GCC Countries: 3–7 business days.

  • International Shipping: 7–14 business days (depending on destination).

Delivery times are estimates and may vary due to external factors such as customs clearance, courier delays, or holidays.

Shipping Fees

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be available for promotional offers or minimum order values (announced on our website).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to follow your package.

Customs & Duties

  • International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Lost or Delayed Orders

  • Pace is not responsible for delays caused by courier services or customs.

  • If your package is significantly delayed or lost, please contact our support team and we will assist you.

Contact Us

If you have any questions regarding shipping, please reach out to us:

  • Trade Name: Pace

  • Phone: +974 59919998

  • Email: pacee.qa@gmail.com

  • Address: Doha, Doha, Qatar